Returns Policy

Unfortunately returns will not be accepted simply if you change your mind.  

Shoes can be exchanged if they are damaged.  Please check your item carefully when you receive it.  If you find something wrong email me within 24 hours of receiving your item with clear photos of the damage.   

If the shoes you ordered were the wrong size you can email me to exchange them.  Please note any shoes that are exchanged because of wrong sizing must be returned in their original condition and must not have been worn, marked or damaged.  Buyer is responsible for the return and re-postage cost.  

Our handmade items cannot be returned or exchanged. 

All emails can be sent to oakandthelittlefolk@gmail.com.   Please do not send anything back to me before I have had a chance to reply to your email and approve the exchange.